Exercise Your Right of Withdrawal

Exercise Your Right of Withdrawal

If you are a consumer residing in the European Union, you may have a legal right to withdraw from your purchase within 14 days of receiving your goods, subject to the applicable provisions of EU consumer protection law.

To exercise your right of withdrawal, please complete and submit our online Withdrawal Request Form.

 Complete the Online Withdrawal Request Form

Submitting the Withdrawal Request Form notifies us that you wish to withdraw from your purchase. We will acknowledge receipt of your request by email and provide further instructions where applicable.

Please have the following information available:

  • Your full name
  • Your email address
  • Your order number
  • The product(s) you wish to withdraw from
  • Any additional information you wish to provide (optional)

What happens next?

Once we receive your request, we will acknowledge receipt by email.

Where applicable, we will provide instructions for returning the goods.

Any refund due will be processed in accordance with applicable consumer protection legislation.